Security Officer - Utility Company Dispatcher

Allied Universal • San Diego, CA

2d • Onsite

About The Position

As a Security Officer - Utility Company Dispatcher in San Diego, CA, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Security Professional at a utilities location, you will monitor alarm and access control systems, coordinate responses to security-related incidents, maintain clear communications, and support a secure environment for employees and visitors. Bring your customer service skills and attention to detail to a team that helps deter incidents while reflecting Allied Universal’s agile, reliable, innovative, caring, teamwork-driven, and integrity-focused values.

Requirements

• Possess at least one year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to personnel, visitors, contractors, and utility operations partners by carrying out site-specific security-related procedures, access protocols, and emergency response activities as appropriate.
• Monitor dispatch communications, alarms, cameras, and utility-related systems; document activity and relay relevant information to field personnel, supervisors, and emergency responders.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, following established escalation and notification procedures.
• Coordinate communications for routine operations, outages, maintenance activities, and emergency events while maintaining accurate dispatch logs and incident records.
• Conduct regular and random patrols of the utility location, including business areas and perimeter, as assigned; working environments and conditions may vary by site.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED