Security Officer Unarmed Patrol Specialist
About The Position
As a Security Officer Unarmed Patrol Specialist in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and support a welcoming environment through strong customer service and communication. You will contribute to daily operations with an agile, reliable, and innovative approach, working as part of a caring team that puts people first and acts with integrity.
Requirements
- At least 1 year of security-related experience is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- Comfort using a computer or tablet is preferred.
- The ability to lift more than 20 lbs is preferred.
Responsibilities
- Provide customer service to tenants, shoppers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
- Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and sharing relevant information with management and/or local first responders when needed.
- Conduct regular and random patrols throughout common areas, storefront corridors, parking areas, and the exterior perimeter to help to deter unwanted activity and identify conditions that may require attention.
- Monitor entrances, exits, and high-traffic areas for unusual activity, assist with access-related concerns, and support crowd management during busy shopping periods and special events.
- Provide assistance with lost and found matters, customer questions, and/or directions while maintaining awareness of the location and reporting maintenance, lighting, and other property concerns through proper channels.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
