Security Officer Unarmed Patrol Customer Assistance

Allied Universal•Irving, TX

3d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Customer Assistance in Irving, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and use technology to document security-related activities. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity come first.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

CPR certification is preferred.
Customer service experience is preferred.
Comfortable use of a computer or tablet is preferred.
A guard card or license is preferred.

Responsibilities

Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
Respond to incidents, alarms, access concerns, and critical situations in a calm, problem-solving manner, following established site protocols.
Conduct regular and random unarmed patrols of buildings, office areas, parking areas, and the perimeter to help to deter unauthorized activity and identify security-related concerns.
Monitor access points and visitor activity, verify credentials as required, and report unusual conditions or policy violations to site leadership and/or Allied Universal supervision.
Prepare accurate reports and maintain clear communication with site personnel, visitors, and emergency responders as needed.