Security Officer Tactical

Northern Arizona Healthcare•Flagstaff, AZ

About The Position

The Security Officer Tactical is a specialized security officer with advanced training in de-escalation techniques, advanced non-lethal defensive systems, defensive tactics, and critical thinking. The role primarily serves in the Emergency Department and responds first to the most violent and dangerous situations in the facility and across campus. The officer serves as a visual deterrent to crime and violence and as the primary liaison with law enforcement during critical incidents. For incidents involving anyone other than a patient, the officer directs the security response to the violent incident. The officer also assists with campus patrols, the welfare and safety of personnel and patients, critical-incident investigations, and security assistance for employees, patients, and visitors, including securing doors as needed. The officer may be assigned to any facility. The successful candidate is mature, able to work independently and as part of a unit, and able to calmly and peacefully resolve situations involving people in crisis. The candidate must pass the Tactical Officer Certification Course, demonstrating proficiency in critical thinking, de-escalation, non-lethal weapons systems qualifications, and other tactical exercises and curriculum. Candidates must be physically fit and pass the Cooper Institute Physical Fitness Assessment Test—1.5-mile run, push-ups, sit-ups, vertical jump, and 300-meter run—before selection to the course and every six months to remain employed in the Tactical Operations Unit (TOU).

Requirements

High school diploma or GED.
Valid Arizona driver’s license with no moving violations within the prior 39 months, required upon hire.
BLS certification from the American Heart Association, required within three months of hire.
IAHSS (International Association of Hospital Safety and Security) certification, required within three months of hire.
Staff Defense Basic and Staff Defense Advance, required within three months of hire.
Fingerprint Clearance Card application number, required upon hire.
Fingerprint Clearance Card, required within 90 days of hire.
Pass the Tactical Officer Certification Course, including its critical-thinking, de-escalation, non-lethal weapons systems qualification, and tactical requirements.
Pass the Cooper Institute Physical Fitness Assessment Test before selection to the Tactical Officer Certification Course and every six months to retain employment in the Tactical Operations Unit.
Demonstrated competency in advanced critical thinking and monitoring skills, and ability to use computers and basic software programs.
Ability to work independently and as part of a unit, and to calmly and peacefully resolve situations involving people in crisis.

Nice To Haves

Taser certification.
Three years of law enforcement or military experience, or seven years of experience in a hospital setting.
Experience in a healthcare setting.

Responsibilities

Patrol facility buildings and grounds for unauthorized persons, fires, and unusual occurrences, and report emergencies immediately.
Apprehend suspects in cases involving conflict, escalation, unauthorized entry, malicious mischief, or other violations.
Escort visitors, patients, and employees as needed.
Respond promptly to Code Red and disaster alerts and carry out procedures according to department plans.
Enforce security rules and regulations; patrol on foot or by vehicle; respond quickly and calmly to emergencies; communicate effectively; and prepare concise incident reports.
Follow instructions and safe work practices, and work at any facility as needed.
Serve as the primary point of contact with law enforcement during critical incidents.
Monitor and assess situations and determine an appropriate response.
Use critical thinking in emergency and stressful situations.
Apply verbal de-escalation, workplace violence mitigation, and tactical skills in security, emergency, and conflict situations.
Assist medical staff in restraining and handling disturbed patients.
Act as a point of contact for other officers as needed.
Maintain professional relationships and liaise with Flagstaff Fire and Police Departments, local law enforcement, and emergency agencies.
Interact with staff, physicians, visitors, volunteers, patients, law enforcement agencies, and emergency service agencies.
Conduct investigations and prepare investigative reports.
Maintain accurate logs of relevant security activities during each shift and documentation of fire and disaster responses.
Report safety-related incidents promptly through the Midas/RDE tool; attend safety training; work safely; monitor the work environment for safety issues; and ensure others work safely, including when using necessary weapons such as a Taser.
Complete mandatory company modules and required job-specific training within the specified time frame.
Stay current with and comply with applicable state and federal regulations, statutes, and company policies.