Security Officer Shopping Center Patrol

Allied Universal • New York, NY

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Shopping Center Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will conduct routine patrols, maintain a visible presence to help reduce security-related concerns, and deliver exceptional customer service. In this role, you will interact with guests and staff, support daily operations with professionalism, and reflect our values of being agile, reliable, innovative, and acting with integrity through teamwork.

Requirements

• A New York State Security Guard License is required.
• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or first responders as needed.
• Conduct regular and random patrols throughout storefronts, common areas, corridors, entrances, exits, loading areas, and the exterior perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe customer and employee activity, and assist with crowd management, queue oversight, and/or closing procedures in accordance with site expectations.
• Support loss prevention efforts by reporting suspicious behavior, policy violations, and/or maintenance concerns, while providing courteous assistance to guests and staff.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED