Patrol Officer - Shopping Center

Allied UniversalRedmond, WA
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Computer Savvy Patrol in Redmond, WA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed officer in a retail location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver outstanding customer service. This role is ideal for someone who enjoys being active, supporting a welcoming environment, and communicating with professionalism, reliability, and integrity while working as part of a caring, agile team.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
  • Respond to incidents, disturbances, and/or critical situations in a calm, professional, problem-solving manner, and document relevant details for site leadership.
  • Conduct regular and random patrols throughout storefronts, common areas, parking areas, and the exterior perimeter to help to deter unwanted activity and/or identify unusual conditions.
  • Monitor access points and high-traffic areas, observe customer and employee activity, and report suspicious behavior, policy violations, and/or maintenance concerns.
  • Support closing and opening activities as assigned, assist with crowd and queue observation during busy periods, and communicate with local management regarding security-related issues and/or customer concerns.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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