Security Officer Retail Patrol

Allied UniversalNew York, NY
Onsite

About The Position

As a Security Officer Retail Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming experience through strong communication and customer service. In our agile, reliable, and innovative team, you will put people first, work with integrity, and contribute through teamwork each day.

Requirements

  • Be at least 21 years of age.
  • Have at least 1 year of security-related experience.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Loss prevention experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

  • Provide customer service to visitors, shoppers, and store associates by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities.
  • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting relevant details and reporting concerns to site leadership.
  • Conduct regular and random patrols throughout the retail location, sales floor areas, entrances, exits, and perimeter to help identify unusual activity and/or policy violations.
  • Monitor access points, observe customer and employee activity, and assist with loss prevention awareness by reporting suspicious behavior and/or unauthorized entry attempts.
  • Support closing and opening activities, assist with crowd management during busy periods, and provide directions or assistance to guests as needed.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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