Security Officer - Responder

Securitas • Richmond, VA

4d • Onsite

About The Position

The Responder maintains the security and safety of people and property at the facility. Identifies and escalates issues in accordance with documented policies and procedures. Conducts patrols to ensure the protection of client assets and property. Provides strong customer service, access control, loss prevention, incident response, observation, and reporting for all safety and security incidents.

Requirements

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the country.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the company’s pre-employment screening process, including a drug screen and background investigation.
• Knowledge of security operations and procedures.
• Knowledge of fire inspection procedures.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Basic computer skills are required.
• Strong oral and written communication skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.
• Ability to exercise independent judgment and decision-making skills.
• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations.
• Must be able to meet and continue to meet requirements for specific skills, certifications, and authorizations specified for the assigned accounts.

Nice To Haves

• Previous supervisory experience is preferred.
• Work experience in the security industry, public service (police, fire), or military is desired.
• Supervisory experience of 1+ years.

Responsibilities

• Respond to security incidents as dispatched within designated tier times.
• Conducts patrols of the interior and exterior of the facility.
• Prepares reports on incidents responded to during the shift using a Surface Book device.
• Serves as Incident Commander pending the arrival of a security supervisor or a member of a public service agency (police or fire).
• Serves as an escort for guests requiring individual escorts through the facility.
• Monitors cameras in the Security Operations Center (SOC).
• Identifies security shortfalls and offers suggestions for improving the security program.
• Maintains logs and records in accordance with the Standard Operations Procedure (SOP).
• Evaluates and escalates potential safety issues within the facility.
• Required to know and follow safe work practices and be aware of company policies and procedures related to job safety, including safety rules and regulations.
• Notify the supervisor upon becoming aware of unsafe working conditions.
• Identifies security shortfalls and offers suggestions for improving the security program.

Benefits

• Consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED