Security Officer Patrol Responder

Allied Universal • Romulus, MI

1d • Onsite

About The Position

As a Security Officer Patrol Responder in Romulus, MI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed officer in a busy retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service. This role offers the chance to support access awareness, respond to site needs, and communicate with professionalism while reflecting our agile, reliable, and innovative team culture built on care and integrity.

Requirements

• At least 1 year of security-related experience is required.
• Applicants must be 21+ years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner while documenting relevant details and sharing information with site contacts and/or Allied Universal leadership.
• Conduct regular and random patrols throughout the store, shopping areas, entry points, parking areas, and perimeter to help identify unusual activity and/or conditions that may need attention.
• Monitor customer and visitor activity, assist with access and directional questions, and report policy-related concerns, suspicious behavior, and/or maintenance issues to the appropriate personnel.
• Support loss prevention awareness by observing high-traffic areas, helping to deter unauthorized activity, and completing routine reports related to daily operations and/or incidents.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED