Security Officer (Residential)

Hillwood•Dallas, TX

1d•Onsite

About The Position

Hillwood is seeking a highly professional, service-oriented Security Officer to join its residential security team. This individual will be responsible for helping maintain a safe, secure, and welcoming environment at a private residence. The Security Officer will support the safety and privacy of residents, guests, staff, and visitors through proactive security measures, continuous situational awareness, and a commitment to exceptional professionalism and discretion. The ideal candidate possesses strong judgment, a calm demeanor, and the ability to operate effectively in a private residential setting where confidentiality, reliability, and attention to detail are critical. This position requires flexibility, accountability, and the ability to respond appropriately to a wide range of routine and unforeseen situations.

Requirements

Exceptional professionalism, discretion, and sound judgment.
Ability to maintain confidentiality regarding residents, guests, schedules, and personal information.
Strong situational awareness and the ability to recognize and appropriately respond to potential threats or concerns.
Excellent interpersonal skills with the ability to interact professionally with residents, guests, vendors, and staff.
Ability to remain calm and composed during emergencies or high-pressure situations.
Strong verbal and written communication skills.
Ability to work independently while also operating effectively as part of a team.
Dependable, punctual, and flexible with work schedules as operational needs require.
Proficiency with security technology, surveillance systems, radios, mobile devices, and related equipment.
Prior military, law enforcement, executive protection, or private security experience strongly preferred.
Experience working in a residential, executive protection, hospitality, or high-net-worth client environment preferred.
Background in patrol operations, access control, emergency response, or protective services highly desirable.
Current Texas Department of Public Safety Level IV Personal Protection Officer license preferred or ability to obtain.
CPR, First Aid, AED, or other emergency response certifications preferred.
Ability to maintain firearm proficiency, emergency medical and other security related training.
Maintain Texas Class C driver’s license and operate a motor vehicle and other equipment as needed.
Must maintain a Texas Department of Public Safety Level 4 security officer certification.
Maintain a clean and presentable appearance without facial hair.

Responsibilities

Maintain the safety and security of a private residence and surrounding property through routine patrols, inspections, and observation.
Monitor residential security systems, cameras, alarms, gates, and access control systems.
Identify and report security concerns, safety hazards, maintenance issues, or unusual activity.
Ensure gates, entry points, and designated areas remain secure while maintaining a welcoming environment for authorized visitors.
Screen and manage visitors, vendors, contractors, and service providers entering the property.
Provide courteous assistance to residents and guests while maintaining established security protocols.
Support resident movements and activities as directed, including occasional transportation or logistical assistance.
Assist with special events hosted at the residence, ensuring appropriate security coverage and coordination.
Respond promptly and professionally to alarms, medical incidents, security concerns, and other emergencies.
Coordinate with law enforcement, fire, medical, and other emergency responders when necessary.
Document incidents, observations, and security-related activities in a thorough and timely manner.
Participate in emergency preparedness activities and maintain readiness to respond to unexpected situations.
Maintain the highest standards of confidentiality, discretion, and professionalism in all interactions.
Communicate effectively with fellow security personnel, household staff, and management.
Remain knowledgeable of post orders, operating procedures, and security protocols.
Support team objectives and contribute to a positive, service-oriented security culture.
Perform additional duties as assigned.