Security Officer - Receptionist Desk

Allied Universal•Downers Grove, IL

5d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Receptionist Desk in Downers Grove, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a healthcare location as a Front Desk professional, helping create a welcoming presence while supporting access management, visitor assistance, and other security-related responsibilities. In this stationary role, you will use communication and customer service skills to help maintain order and respond to site needs. Bring your integrity and teamwork to a caring, agile, and reliable company that puts people first.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.
Experience with access control and badge systems is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service by greeting patients, visitors, and staff, managing front desk access procedures, and following site-specific security-related policies for a healthcare location.
Monitor lobby and reception activity, verify identification and visitor credentials as required, and help to deter unauthorized access through attentive front desk presence.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
Document visitor activity, unusual events, and security-related concerns, and complete required reports with accuracy and professionalism.
Support a professional atmosphere at the front desk by answering questions, providing directions, and assisting with security-related procedures for patients, guests, and employees.