Security Officer Reception

Allied Universal • Boston, MA

1d • Onsite

About The Position

Allied Universal is hiring a full-time Security Receptionist for a corporate toy company in Boston, Massachusetts. The role is scheduled Monday through Thursday, 7 a.m. to 5 p.m., with multiple openings available. Starting pay is $24 per hour, with paid orientation and training.

The Security Receptionist is a first point of contact for guests, customers, and clients, representing the client professionally while providing customer service and supporting day-to-day security and facility operations. The role requires sound judgment and calm communication when handling stressful situations, resolving conflict, recognizing potential intrusion, and requesting assistance when appropriate. The position also provides administrative support for special events, facility operations, and security functions, while maintaining proprietary information in confidence and enforcing security and safety regulations courteously.

Requirements

• Be at least 18 years old for unarmed roles; armed roles require applicants to be at least 21.
• Have a high school diploma or equivalent, or five years of verifiable experience.
• Have prior receptionist experience.
• Submit to a background investigation as a condition of employment.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.
• Meet applicable state and/or local licensing requirements; licensing may be required before employment.
• Have a valid driver’s license for driving positions only.

Responsibilities

• Provide customer service by carrying out safety and security procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents and critical situations calmly and with a problem-solving approach.
• Conduct regular and random patrols around the business and its perimeter.
• Observe people entering and exiting the office to help protect employees and assets.
• Ensure entrants sign in correctly, receive the appropriate badge, and are assigned approved compliance codes.
• Log temporary and visitor badge distribution immediately, audit badge use, and submit a monthly inventory.
• Deter unwanted intruders and ensure visitors are escorted at all times.
• Monitor visible and audible alarms.
• Ensure doors are shut and in optimal condition.
• Submit a daily activity report covering critical events, office needs, and relevant updates to the leadership team.
• Provide input for documentation and communication about day-to-day job functions, and report relevant security incidents to the Global Security Operations Center and its leadership.
• Maintain proprietary information in confidence and enforce security and safety regulations considerately.
• Provide administrative support for special events, facility operations, and security functions.

Benefits

• Health insurance and 401(k) plans for full-time positions.
• Schedules designed to fit personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through the perks program, including restaurants and entertainment venues.
• Paid orientation and paid training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED