Security Officer Reception Services Driver

Allied Universal•Springdale, AR

10d

About The Position

As a Security Officer Reception Services Driver in a healthcare location in Springdale, Arkansas, you will welcome patients, visitors, and staff while supporting a professional and secure environment. You will manage access, respond to security-related concerns, communicate clearly, and provide customer service. The position requires a valid driver’s license. This is a full-time position paying $19.06 per hour, with weekly pay. The listed schedule is Monday through Friday, 2:00 PM to 10:00 PM. Applicants must have a high school diploma or equivalent and meet the applicable age requirement: at least 18 for unarmed roles or 21 or older for armed roles. Employment is contingent on a background investigation and, where permitted by law, a drug screen. Licensing requirements may apply under state or local law.

Requirements

A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
Be at least 18 years of age for unarmed roles or at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements may apply prior to employment under state and/or local laws and regulations.

Nice To Haves

Customer service experience is preferred.
Ability to lift more than 20 lbs is preferred.
Comfort using a computer or tablet is preferred.

Responsibilities

Provide customer service to patients, families, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
Staff a front desk or reception area, greet visitors, provide directions, and explain visitor access requirements professionally and compassionately.
Monitor entry activity, verify visitor credentials as required, maintain visitor records, and report unusual activity or access concerns to appropriate personnel.
Respond calmly to incidents and critical situations, follow healthcare facility procedures, and notify emergency contacts and/or site leadership as needed.
Answer phones, assist with general inquiries, and coordinate with clinical staff, facilities personnel, and Allied Universal leadership.