Security Officer Reception Security Console

Allied Universal • Dallas, TX

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Security Console in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a dynamic technology, media, and telecommunications location, you will serve as a welcoming presence while monitoring access, responding to alarms, and supporting security-related procedures. You will provide exceptional customer service, communicate professionally with visitors and staff, and help maintain an orderly environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Requirements

• Have at least 2 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Be comfortable using a computer or tablet, preferred.
• Have alarm panel experience, preferred.
• Have customer service experience, preferred.
• Hold CPR certification, preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors at a front desk within a technology, media, and telecommunications location while carrying out site-specific security-related procedures and policies.
• Manage visitor access by greeting guests, verifying identification and authorization, issuing credentials, maintaining visitor records, and directing visitors according to site requirements.
• Monitor access-control systems, cameras, alarms, and other security-related equipment; report unusual activity, access concerns, and equipment issues according to established procedures.
• Respond to incidents, alarms, medical situations, and other critical events in a calm, problem-solving manner; communicate with appropriate site contacts and emergency responders as needed.
• Maintain accurate logs, complete incident reports, answer incoming calls, and support a professional, welcoming front-desk environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED