Security Officer Reception Guest Relations

Allied Universal•Los Angeles, CA

About The Position

As a Security Officer Reception Guest Relations in Los Angeles, California, you will serve and safeguard clients in commercial real estate and other industries. At a commercial real estate location, you will be a welcoming, visible presence while supporting access control, visitor management, and security-related communications. You will provide customer service, address concerns, and contribute to a positive environment through teamwork and integrity.

Requirements

At least 1 year of security-related experience.
At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements may apply under state or local laws and regulations, and may be required before employment.
A valid driver's license is required for driving positions only.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Provide customer service to tenants, visitors, vendors, and employees at a commercial real estate front desk while following site-specific security procedures and policies.
Greet visitors, verify access authorization, issue visitor credentials, and direct guests to appropriate offices or building areas according to established protocols.
Monitor lobby activity, access points, and security-related systems; report unusual activity, maintenance concerns, and policy violations to appropriate personnel.
Respond calmly and professionally to incidents, tenant concerns, and critical situations, following emergency response procedures when appropriate.
Maintain accurate visitor logs, incident reports, access records, and other required documentation while representing Allied Universal professionally.