Security Officer - Reception Desk
About The Position
As a Security Officer - Bank Reception Desk in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will greet visitors, support a professional lobby experience, and help manage access control and badge activity. You will monitor entry points, communicate clearly with staff and guests, and document security-related observations using computer and/or tablet tools. With Allied Universal, you will bring agility, reliability, and integrity to a people-first team that values teamwork and innovation.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service to clients and visitors at the front desk by following site-specific security-related procedures, access control policies, and when appropriate, emergency response activities.
- Greet, screen, and process visitors, vendors, and deliveries, including issuing visitor credentials, maintaining logs, and directing individuals to the appropriate contact or area.
- Monitor lobby activity and security-related systems such as cameras, alarms, and access control panels, and report irregular activity per site procedures.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as required.
- Assist with security-related administrative tasks such as key control, badge management support, and documentation of incident reports, daily activity reports, and shift turnover notes.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
