Security Officer Reception Desk

Allied UniversalOrange City, IA
Onsite

About The Position

As a Security Officer Reception Desk in Orange City, IA, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and beverage location as a Front Desk Officer, where you will greet visitors, manage access, monitor front desk activity, and support security-related operations through strong communication and customer service. This role is ideal for someone who enjoys being a dependable first point of contact while reflecting Allied Universal’s values of agility, reliability, innovation, teamwork, and integrity.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures and front desk responsibilities at a food and beverage location.
  • Monitor access to the location by greeting guests, verifying identification and/or credentials, maintaining visitor logs, and communicating entry procedures in line with site policies.
  • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, including contacting site contacts and/or emergency services when appropriate.
  • Support daily front desk operations by answering phones, directing foot traffic, receiving deliveries, documenting unusual activity, and reporting security-related concerns to site leadership and Allied Universal management.
  • Help to deter unauthorized access and/or disruptions by maintaining an attentive presence at the front desk and following established post orders and emergency response activities.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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