Security Officer Reception Desk

Allied Universal•Northampton, MA

1d•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Reception Desk for a manufacturing and industrial location in Northampton, Massachusetts. The role supports a professional, secure environment by welcoming visitors, managing access control and badges, monitoring alarm panels, and assisting employees and guests. The position offers a schedule of Saturday and Sunday, 7:00 AM to 7:00 PM, at $20.78 per hour. Employees can use Allied Universal’s Claim a Shift platform to view and claim additional shifts.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Undergo a background investigation as a condition of employment, in accordance with applicable laws.
Undergo a drug screen as a condition of employment, to the extent permitted by law.
Meet any applicable state or local licensing requirements before employment, if required.

Nice To Haves

Alarm panel experience.
Comfort using a computer or tablet.
Customer service experience.
Access control and badge experience.

Responsibilities

Provide customer service to employees, visitors, delivery personnel, and contractors according to site-specific security procedures and front-desk policies.
Greet visitors, verify identification and authorization, issue visitor credentials, and direct individuals according to site requirements.
Manage front-desk access to the facility, maintain visitor and contractor logs, and communicate access concerns to site contacts or Allied Universal leadership.
Respond calmly to incidents, alarms, and critical situations by following emergency response procedures and reporting requirements.
Assist with incoming calls, deliveries, and general front-desk communications while monitoring activity in the reception area.