Security Officer - Reception Concierge

Allied Universal • Phoenix, AZ

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Reception Concierge in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will welcome visitors, manage access, monitor entry activity and alarm systems, and respond to security-related concerns with professionalism. You will provide exceptional customer service and clear communication while helping to deter incidents through a visible, attentive presence. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Requirements

• At least two years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A Guard Card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide exceptional customer service by greeting employees, clients, and visitors; verifying access credentials; and following site-specific procedures at a financial institution location.
• Monitor lobby activity, access points, and security-related systems from the front desk, reporting unusual activity or concerns in accordance with established procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, coordinating with appropriate personnel and/or emergency responders as needed.
• Maintain accurate visitor, access, and incident records while protecting confidential information and supporting a professional reception environment.
• Help to deter unauthorized access by enforcing visitor management, entry requirements, and other site-specific security-related policies.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED