Security Officer Patrol Support

Allied UniversalJacksonville, FL
Onsite

About The Position

As a Security Officer Patrol Support in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a retail location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help to deter security-related incidents. This role blends customer service and communication with a caring, people-first approach. Working as part of a team, you will support daily operations with agility, reliability, innovation, and integrity while creating a welcoming experience for visitors and staff.

Requirements

  • At least 6 months of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Access control and/or badge experience is preferred.
  • Comfort using a computer and/or tablet is preferred.
  • A state, county, and/or city issued security license is preferred.

Responsibilities

  • Provide customer service to visitors, tenants, and store personnel by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities.
  • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and/or Allied Universal leadership.
  • Conduct regular and random patrols throughout the retail location, including sales floors, common areas, entrances, exits, and perimeter areas, to help to deter unwanted activity and/or identify unusual conditions.
  • Monitor access points, observe customer and employee traffic, and support closing and opening procedures in alignment with site expectations and security-related protocols.
  • Assist with crowd management, loss prevention awareness, and customer assistance during busy periods, special events, and/or operational changes within the location.

Benefits

  • Access to a retirement savings plan
  • medical, dental, vision, basic life and AD&D, and disability insurance
  • Discounts on top brands and services through our Perks Program.
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