Security Officer Patrol Guest Support

Allied Universal • Charlotte, NC

4d • Onsite

About The Position

As a Security Officer Patrol Guest Support in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help reduce security-related incidents. In this customer-facing role, you will support a welcoming environment through strong communication, teamwork, and integrity while delivering the caring, reliable, and innovative service that defines Allied Universal.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts as needed.
• Conduct regular and random patrols throughout storefronts, common areas, parking areas, and the perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access points and observe visitor, customer, and vendor activity to help to deter unauthorized entry, policy violations, and/or suspicious behavior.
• Support a professional environment by answering questions, giving directions, and reporting maintenance, lighting, and other property-related concerns observed during patrols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED