Security Officer Patrol Documentation

Allied UniversalDallas, TX
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Documentation in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will conduct routine patrols, stay visible to help discourage security-related incidents, and support a welcoming experience for shoppers and staff. This role blends customer service, communication, and active presence, with a team that values being agile, reliable, innovative, caring, and always acting with integrity.

Requirements

  • At least 1 year of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Loss prevention experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • X-ray screening experience is preferred.

Responsibilities

  • Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail location.
  • Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and document observations and activities according to site guidelines.
  • Conduct regular and random patrols throughout sales floors, common areas, entrances, exits, parking areas, and the perimeter to help to deter unauthorized activity and report unusual conditions.
  • Monitor access points, observe customer and employee traffic, and assist with security-related concerns involving deliveries, restricted areas, and/or lost and found matters.
  • Support retail loss prevention efforts by reporting suspicious behavior, policy violations, and/or potential theft-related activity to the appropriate on-site contacts.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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