Security Officer Patrol Customer Support

Allied UniversalPataskala, OH
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Customer Support in Etna, OH, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy logistics and distribution location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. You will support access awareness, interact with employees and visitors, and deliver strong customer service and communication. Guided by a caring culture, teamwork, reliability, and integrity, this role offers a dynamic environment where your presence truly matters.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Access control and badge experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a logistics and distribution location.
  • Respond to incidents, operational concerns, and/or critical situations in a calm, problem-solving manner while documenting relevant details and reporting activity through proper channels.
  • Conduct regular and random patrols throughout the facility, shipping and receiving areas, trailer yards, parking areas, and perimeter to help to deter unauthorized activity.
  • Monitor access points, verify visitor and/or vendor entry procedures, and report unusual behavior, damaged property, and/or policy violations to site leadership.
  • Support loss prevention and operational continuity efforts by observing freight movement areas, checking for open doors or unsecured areas, and communicating security-related concerns promptly.

Benefits

  • Access to a retirement savings plan
  • medical, dental, vision, basic life and AD&D, and disability insurance
  • Discounts on top brands and services through our Perks Program
  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Paid training and access to career growth opportunities.
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