Security Officer Patrol Customer Service

Allied Universal•Jeffersontown, KY

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Customer Service in Louisville, KY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location where you will monitor and patrol assigned areas, stay visible to help to deter security-related incidents, and deliver outstanding customer service and communication. In this unarmed role, you will support daily operations with a caring, reliable approach, working as part of a team that values agility, innovation, and integrity while creating a welcoming environment for employees and visitors.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Loss prevention experience is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a fast-paced technology location.
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner while communicating with site contacts and/or local responders as needed.
Conduct regular and random patrols throughout buildings, common areas, parking areas, and perimeter locations to help to deter unauthorized activity and/or identify concerns.
Monitor entry and exit points, verify access permissions, and report suspicious behavior, maintenance issues, and/or policy violations according to site protocols.
Document incidents, observations, and daily activities in required reports while supporting a professional environment for employees, visitors, and delivery personnel.