Security Officer Patrol Customer Assistance

Allied Universal • Boston, MA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Customer Assistance in Boston, MA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Residential Patrol Officer with Allied Universal, you will monitor and patrol assigned areas throughout a residential location, helping to deter security-related incidents through a visible presence and routine patrols. You will support residents and guests with exceptional customer service and communication while contributing to a caring, agile team that values reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• The ability to lift up to 20 lbs is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR/First Aid is preferred.

Responsibilities

• Provide customer service to residents, guests, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting concerns according to site guidelines.
• Conduct regular and random patrols throughout residential common areas, entry points, parking areas, and perimeter locations to help to deter unwanted activity and identify security-related concerns.
• Monitor access to the location by observing entrances and exits, verifying authorization when required, and reporting unusual activity and/or policy violations.
• Support daily residential operations by assisting with routine inquiries, communicating with property personnel, and following post orders related to after-hours activity, deliveries, and visitor interactions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED