Security Officer Patrol Console Operator

Allied Universal•Dallas, TX

2d•Onsite

About The Position

As a Security Officer Patrol Console Operator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as an Unarmed Patrol Officer at a commercial real estate location, where you will monitor and patrol assigned areas, remain visible to help discourage security-related incidents, and support tenants and visitors with outstanding customer service and communication. In this people-first role, you will contribute to a professional environment through teamwork, integrity, and a reliable, agile approach to daily activities.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
A guard card or license is preferred.
Access control and/or badge experience is preferred.
Being comfortable using a computer or tablet is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.
Respond to incidents, property concerns, and critical situations in a calm, problem-solving manner, documenting observations and/or notifying the appropriate contacts as needed.
Conduct regular and random patrols throughout the property, common areas, parking facilities, and perimeter to help to deter unauthorized activity and/or unusual conditions.
Monitor access points, observe foot and vehicle traffic, and report maintenance issues, hazards, and/or suspicious activity to support daily property operations.
Assist with site-specific tasks at a commercial real estate location, which may include answering general questions, providing directions, and maintaining a visible presence throughout assigned areas.