Security Officer Patrol Concierge

Allied UniversalCity of Rochester, NY
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Concierge in Rochester, NY, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic aerospace and defense location, where you will monitor and patrol assigned areas, support access awareness, and help to deter security-related incidents through a visible presence. This role calls for strong communication, customer service, and teamwork, offering the chance to work with integrity in a caring, agile, reliable, and innovative environment.

Requirements

  • A valid New York State Security Guard License is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Access control and badge experience is preferred.
  • Customer service experience is preferred.
  • The ability to use a computer or tablet comfortably is preferred.

Responsibilities

  • Provide customer service to employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to an aerospace and defense location.
  • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and sharing relevant details with site contacts and/or local responders as needed.
  • Conduct regular and random patrols throughout buildings, production areas, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
  • Monitor entry and exit activity, verify credentials and/or visitor authorization, and report access concerns or policy violations in accordance with site protocols.
  • Support assigned post operations by maintaining detailed logs, completing incident reports, and communicating clearly with Allied Universal leadership and site personnel regarding security-related matters.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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