Security Officer Patrol Ambassador - Day Shift

Allied Universal • Saint Paul, MN

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Ambassador in Saint Paul, MN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a busy retail location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help to deter security-related incidents. This role blends active patrolling with strong customer service and communication, giving you the opportunity to support guests and staff while reflecting our values of agility, reliability, innovation, teamwork, and integrity.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while communicating with store leadership and/or emergency personnel as needed.
• Conduct regular and random patrols throughout the sales floor, entrance areas, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe customer and employee activity, and document security-related incidents, hazards, and/or policy violations according to site protocols.
• Support loss prevention and store operations by maintaining a visible presence, assisting with closing procedures, and reporting suspicious behavior, trespassing, and/or unauthorized access.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees