Security Officer Mall Patrol
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Mall Patrol in Newport Beach, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a premier retail center, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for shoppers, tenants, and visitors. You will provide exceptional customer service, respond to security-related concerns, and communicate professionally with team members and site contacts. Join Allied Universal, where agility, reliability, innovation, teamwork, and integrity guide our caring culture.
Requirements
- Customer service experience is preferred.
- CPR and First Aid certification is preferred.
- This is primarily a driving post.
- Pepper spray certification is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, shoppers, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail center.
- Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, coordinating with site management and/or emergency responders as needed.
- Conduct regular and random foot and/or vehicle patrols throughout common areas, parking facilities, storefront perimeters, and exterior grounds to help to deter unauthorized activity.
- Monitor for potential hazards, suspicious activity, and/or policy violations, documenting observations and reporting concerns according to site procedures.
- Assist with access control, directions, and visitor inquiries while maintaining a professional presence in a dynamic retail environment.
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
