Security Officer Lobby Reception

Allied Universal • City of Albany, NY

3d • Onsite

About The Position

As a Security Officer Lobby Reception in Albany, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional front desk location within a financial institution, where you will welcome visitors, manage access control and badges, monitor activity, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer service, uses technology confidently, and values teamwork, integrity, and a people-first culture while helping to support a smooth and secure experience for everyone on site.

Requirements

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors at the front desk by following site-specific procedures and assigned security-related protocols.
• Monitor access to the location by checking identification, verifying appointments, issuing visitor credentials, and documenting entry and exit activity as directed.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, including contacting appropriate personnel and following emergency response procedures when appropriate.
• Support daily front desk operations by answering questions, providing directions, receiving deliveries, and maintaining accurate logs, reports, and other required documentation.
• Observe the lobby and reception area for suspicious, unauthorized, and/or disruptive activity and help to deter issues through visible presence and timely reporting.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED