Security Officer Lobby Reception

Allied Universal • Los Angeles, CA

1d • Onsite

About The Position

As a Security Officer Lobby Reception in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal as a Front Desk Officer in a hotel and resort location, where you will welcome guests, monitor entry activity, support access control, and respond to security-related concerns with professionalism and care. In this visible role, you will deliver exceptional customer service, communicate clearly with guests and staff, and bring our agile, reliable, innovative, and people-first values to every interaction.

Requirements

• A minimum of 2 years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A Guard Card or license is preferred.
• Access control and/or badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to guests, visitors, and staff by carrying out site-specific procedures, front desk protocols, and security-related policies at a hotel and resort location.
• Monitor lobby and front desk activity, manage visitor access processes, and assist with badge, key, and credential control in alignment with location guidelines.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
• Maintain awareness of cameras, alarms, phones, and other front desk systems, and document security-related events, observations, and routine activities in required reports.
• Support a professional front desk presence by answering questions, providing directions, and helping to deter unauthorized access through attentive monitoring and courteous interaction.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED