Security Officer - Lobby Reception

Allied Universal • Mattoon, IL

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Reception in Mattoon, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, support access procedures, monitor activity, and communicate professionally with staff and guests. Your visible presence will help to deter security-related incidents while delivering exceptional customer service. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR Certification is preferred.
• Customer Service Experience is preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Serve as a professional front desk presence, greet and direct visitors, manage access in accordance with healthcare location procedures, and communicate relevant information to appropriate personnel.
• Monitor entry activity, verify visitor credentials and/or authorization as required, and maintain accurate visitor and access records.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols and notifying appropriate contacts.
• Support a welcoming healthcare environment by answering inquiries, providing directions, and reporting suspicious activity or policy concerns to designated personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED