Security Officer Lobby Patrol
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Join Allied Universal as a Front Desk Officer at a government location, where you will help support daily security-related operations through professional presence, visitor assistance, access monitoring, and clear communication. In this highly visible role, you will deliver outstanding customer service while helping to address security-related concerns. Be part of a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.
Requirements
- A minimum of 2 years of security-related experience is required.
- A New York State Security Guard License is required.
- Applicants must be at least 21 years of age.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Comfort using a computer or tablet is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Responsibilities
- Provide customer service to visitors, staff, and/or guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a government location.
- Monitor front desk activity, verify identification and/or access permissions, and help to control entry in accordance with site protocols.
- Answer questions, direct authorized visitors, and communicate with site personnel regarding arrivals, deliveries, and/or access concerns.
- Respond to incidents and critical situations in a calm, problem-solving manner, and report observations through appropriate channels.
- Maintain awareness of lobby and reception area conditions, document security-related incidents, and support orderly operations at the front desk.
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Participate in our retirement savings plan to invest in your future.
- Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
