Security Officer Lobby Guest Services

Allied Universal • Boston, MA

9d • Onsite

About The Position

As a Security Officer Lobby Guest Services in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access, monitor entry activity, and provide exceptional customer service and communication. Your professional presence will help support a secure, welcoming environment for patients, staff, and guests. Join Allied Universal, where we are agile, reliable, and innovative, with a caring culture that puts people first and delivers through teamwork and integrity.

Requirements

• Have at least one year of security-related experience.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, employees, and vendors while carrying out site-specific security-related procedures and policies at a healthcare location.
• Monitor and manage front-desk access, verify visitor credentials, issue visitor passes, and maintain accurate entry records in accordance with site requirements.
• Receive and direct visitors, answer incoming calls, and provide clear information regarding facility access and visitor procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to established protocols.
• Observe front-desk activity and report unusual conditions, unauthorized access attempts, and policy violations to the appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED