Security Officer Lobby Desk Attendant

Allied Universal • Chicago, IL

1d • Onsite

About The Position

As a Security Officer Lobby Desk Attendant in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk professional in a commercial real estate location, where you will welcome visitors, manage access, support front desk operations, and help to deter security-related incidents through a visible, professional presence. This role is ideal for someone who values customer service, clear communication, teamwork, and integrity while working in a caring, agile, reliable, and innovative environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Values customer service
• Clear communication
• Teamwork
• Integrity
• Caring, agile, reliable, and innovative environment

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a commercial real estate location.
• Monitor lobby and reception area activity, verify visitor access according to property procedures, and help to deter unauthorized entry through attentive front desk presence and clear communication.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating issues to property management and/or emergency services when appropriate.
• Maintain accurate front desk logs, visitor records, and incident documentation, and communicate important updates to site contacts and Allied Universal leadership.
• Support daily operations by answering questions, providing directions, coordinating with building personnel, and following security-related policies designed for the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED