Security Officer Lobby Access Specialist

Allied Universal • New Albany, OH

8d • Onsite

About The Position

As a Security Officer Lobby Access Specialist in New Albany, OH, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal at a busy utilities location where you will serve as the welcoming front desk presence, helping to monitor access, verify visitors, and support security-related procedures with professionalism and care. This stationary role is ideal for an experienced professional who values teamwork, clear communication, and integrity while delivering reliable, customer-focused service in a dynamic environment.

Requirements

• Provide proof of a high school diploma or GED.
• Have at least 5 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, visitor processing, badge verification, and/or access control activities at the front desk of a utilities location.
• Respond to incidents, alarms, questions, and critical situations in a calm, problem-solving manner, escalating concerns through appropriate communication channels when needed.
• Monitor lobby and entry activity, review sign-in records, answer phones, and help to support employees, contractors, and visitors with directions and front desk assistance.
• Observe and report unusual activity, maintenance concerns, and/or policy violations, and document security-related events in required logs or reports.
• Support emergency response activities by communicating instructions, coordinating with site contacts, and helping to manage access during urgent situations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED