Security Officer Lobby Access Coordinator
About The Position
As a Security Officer Lobby Access Coordinator in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk professional at a dynamic commercial real estate location, where you will greet visitors, manage access and badge activity, monitor front desk operations, and help support a welcoming environment. In this visible role, you will deliver exceptional customer service and communication while handling security-related responsibilities with integrity, reliability, and teamwork in a people-first culture.
Requirements
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial office location.
- Monitor lobby and front desk activity, manage access control processes, verify visitor credentials, and help to deter unauthorized entry in a courteous and professional manner.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, first responders, and/or Allied Universal leadership as needed.
- Maintain detailed logs, visitor records, and incident documentation, and report unusual activity, maintenance concerns, and/or policy violations observed at the front desk.
- Answer questions, provide directions, and support daily operations for the property while helping to uphold established front desk protocols and tenant service expectations.
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
