Security Officer II

Laguna Development Corp•Albuquerque, NM

4d•Onsite

About The Position

The Level II Security Officer is responsible for providing a safe and secure environment for Laguna Development Corporation (LDC) patrons, employees, facilities, grounds, and assets while serving as a lead security presence in the absence of a Security Supervisor. This role assists with supervising security operations, acts as the Officer in Charge (OIC) when necessary, and responds to a wide range of incidents including altercations, theft, vandalism, fire, illegal entry, and other unlawful activities. Duties include conducting patrols, monitoring buildings and grounds, preparing incident reports, communicating effectively via telephone and radio, providing crowd and traffic control, supporting emergency response efforts, evacuation and staging procedures, fire watch assignments, and incident command situations. The officer also escorts patrons to vehicles, coordinates security escorts for cash transfers, assists with money counting procedures, protects restricted areas and casino assets, administers reasonable suspicion and post-incident urine analysis testing, and may be required to testify in court. Additionally, the position enforces Security Department policies and complies with Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority, federal, and New Mexico regulations.

Requirements

High School Diploma or GED.
One to three years of relevant experience, preferably in security.
First Aid certification.
CPR certification.
AED certification.
Defensive Driving certification.
Defensive Tactics certification.
New Mexico Alcohol Servers Permit.
Proficiency with Microsoft Office applications.
Proficiency with radios.
Proficiency with Key watcher systems.
Proficiency with Stream Manager surveillance systems.
Ability to operate vehicles.

Responsibilities

Providing a safe and secure environment for patrons, employees, facilities, grounds, and assets.
Serving as a lead security presence in the absence of a Security Supervisor.
Assisting with supervising security operations.
Acting as the Officer in Charge (OIC) when necessary.
Responding to incidents including altercations, theft, vandalism, fire, illegal entry, and other unlawful activities.
Conducting patrols and monitoring buildings and grounds.
Preparing incident reports.
Communicating effectively via telephone and radio.
Providing crowd and traffic control.
Supporting emergency response efforts, evacuation and staging procedures, fire watch assignments, and incident command situations.
Escorting patrons to vehicles.
Coordinating security escorts for cash transfers.
Assisting with money counting procedures.
Protecting restricted areas and casino assets.
Administering reasonable suspicion and post-incident urine analysis testing.
Testifying in court as required.
Enforcing Security Department policies.
Complying with Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority, federal, and New Mexico regulations.
Building positive relationships with guests.
Providing information about amenities and events.
Maintaining professionalism with patrons, coworkers, vendors, and the public.
Fostering a collaborative team environment.
Upholding LDC Core Values.
Serving as a role model.
Maintaining punctual attendance.
Performing effectively under pressure.