Security Officer II, per diem

Sutter Health•Oakland, CA
•$30 - $42

About The Position

The Security Officer II provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats to personal well-being and property. The role patrols and monitors facility premises, observes and reports suspicious or unauthorized activities and unsafe conditions, manages access and keys, and responds to emergencies. The officer provides security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. The role documents facility incidents and coordinates with local law enforcement agencies.

Requirements

  • High school diploma or GED.
  • Proprietary Private Security Officer (PSO) certification.
  • California BSIS regulatory training: 8 hours of Power to Arrest and Use of Force, 16 hours within 30 days, 16 hours within 6 months, 40 hours of initial training total, and 8 hours of annual refresher training.
  • One year of recent relevant experience.
  • General knowledge of security officer duties and the physical and emotional maturity to exercise judgment and diplomacy in a healthcare environment.
  • Present as approachable, open, professional, and positive.
  • Ability to collaborate in a team environment and work with minimal supervision.
  • Critical-thinking skills and decisive judgment.
  • Ability to follow established procedures and respond effectively to routine and emergent situations.
  • Cultural sensitivity and ability to interact respectfully with diverse patient, visitor, and staff populations.
  • Ability to write incident reports and read business correspondence and procedure manuals.
  • Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to solve practical problems and handle variables where limited standardization exists.
  • Ability to interpret written, oral, diagrammed, or scheduled instructions.

Responsibilities

  • Patrol and monitor facility premises.
  • Observe and report suspicious or unauthorized activities and unsafe conditions.
  • Control access to the facility and manage keys.
  • Respond to emergencies and provide notifications.
  • Provide security-related assistance to staff, physicians, patients, and visitors.
  • Monitor and restrain violent patients.
  • Document incidents involving the facility.
  • Coordinate with local law enforcement agencies.
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