Security Officer I FT Nights

Trane Technologies•Detroit, MI

12h

About The Position

Under general supervision and according to established policies and procedures, the Security Officer I protects the hospital, patients, visitors, employees, and their property. The role maintains a visible security presence, patrols assigned areas, identifies and responds to security risks and safety hazards, and helps enforce hospital rules and regulations. The officer provides information and assistance to patients, guests, and staff; controls access to hospital areas; checks badges, identification, and packages; and performs public service duties such as escorts, opening or locking doors, assisting people locked out, and providing battery boosts. The position may involve assisting with patient restraints and lifting, investigating complaints and suspicious activity, preparing reports, patrolling parking areas, directing traffic, and monitoring security and fire equipment. The Security Officer I responds to emergency codes, may assist with releasing bodies from the morgue, and is expected to pursue relevant education and training. The officer supports DMC values through a commitment to quality, community welfare, respect, teamwork, communication, innovation, education, and effective use of resources.

Requirements

Meet one of the following education and experience combinations: high school diploma or equivalent and four years of security, public law enforcement, or military police experience; at least two years of college coursework in criminal justice, security administration, or a related program and three years of such experience; completion of a State of Michigan MCOLES-certified police academy and three years of such experience; or a bachelor's degree in criminal justice, security administration, or a related area with participation in security or law enforcement through an internship or volunteer work such as a police reserve program.
Hold a valid State of Michigan driver's license and be eligible for coverage as a driver of DMC vehicles by DMC's insurance carrier.
Have the academic ability to meet state certification requirements under Public Act 330 and standards established by the Michigan State Police and Detroit Medical Center for Act 330 certification.
Have interpersonal skills, self-confidence, and physical conditioning necessary to confront and control potentially hostile persons while minimizing risks of injury or disruption to hospital operations.
Have analytical and observational ability to recognize suspicious behavior, criminal activity, and potential safety hazards.
Have verbal and written communication skills to prepare complete, coherent, and concise reports of events and investigations.

Responsibilities

Maintain a visible security presence and patrol assigned areas to deter criminal opportunity.
Observe potential security risks and take appropriate action to prevent or suppress criminal activity and safety hazards.
Provide general information to patients, guests, and staff.
Control access by checking badges, passes, and identification, and inspect packages brought into or removed from hospital buildings and grounds.
Perform public service duties, including escorting patients, guests, and employees; assisting people locked out of vehicles or rooms; opening or locking doors; and providing battery boosts.
Assist with patient restraints and lifting as needed.
Investigate complaints involving parking, safety, security, disorderly or suspicious persons, and related matters.
Prepare reports documenting significant events, investigations, crimes, lost or found property, safety hazards, and repair requests.
Patrol parking lots and decks as needed, enforce parking regulations, observe hazardous conditions, and direct traffic on hospital premises when required.
Monitor security and fire equipment, including alarms, cameras, and control gates.
Answer telephones and provide information to the public and hospital staff as needed.
Participate in additional education and training relevant to security, including criminal law, first aid, and defensive tactics.
Assist in releasing bodies from the morgue.
Respond to emergency codes in accordance with hospital and/or Security Department policies.
Demonstrate behaviors that support DMC values, including quality, community welfare, respect, involvement, teamwork, effective communication, innovation, education, and efficient resource use.