Security Officer - Omaha
About The Position
The Security Officer I maintains a safe and secure environment for guests, team members, and company assets at WarHorse Gaming’s Omaha casino and hotel. The role patrols property areas, responds to incidents and emergencies, assists with secure transfers of money and gaming chips, controls access to restricted areas, and supports compliance with casino policies and applicable gaming regulations. This position works a schedule that varies according to property needs and requires patrolling casino and hotel areas, standing at assigned posts for extended periods, and responding promptly to backup calls and emergencies. Travel is not required. The role reports day-to-day activities and responsibilities to the Security Supervisor or Manager.
Requirements
- Must be 21 years of age or older.
- High school diploma, GED, or relevant experience.
- Excellent organizational skills and attention to detail.
- Proficiency with Microsoft Office Suite or related software.
- Ability to communicate effectively with guests, team members, supervisors, and managers.
- Ability to remain composed and respond appropriately during potential problems and emergency situations.
- Ability to patrol and move throughout casino and hotel areas during assigned shifts.
- Ability to stand at an assigned post for extended periods.
- Ability to respond promptly to backup calls and emergency situations.
- Regular use of radios and other communication equipment.
- Ability to perform essential job functions with or without reasonable accommodation.
Nice To Haves
- Previous security experience.
- Previous experience in a casino or resort environment.
Responsibilities
- Practice, support, and maintain WarHorse Gaming’s Mission, Vision, and Values.
- Maintain the safety and security of casino and hotel guests and team members.
- Patrol casino and hotel areas during assigned shifts to identify and address safety and security concerns.
- Accurately and promptly record investigation and incident reports, and document significant activities and incidents.
- Assist with the secure transfer of money and gaming chips from the casino floor.
- Maintain compliance with casino rules, policies, and regulations established by the casino and applicable regulatory authorities.
- Report day-to-day activities and responsibilities to the Security Supervisor or Manager.
- Control access to the video lottery facility and other restricted areas.
- Respond immediately to backup calls.
- Control and de-escalate potential problems and assist employees and guests during emergencies.
- Maintain consistent radio contact with the base throughout the assigned shift.
- Provide customer service and assistance to guests as needed.
- Attend periodic meetings and required training sessions.
- Stand at assigned posts for extended periods as directed by management.
- Perform other duties as assigned.
Benefits
- Federal Employees Medical Coverage, including medical, dental, and vision coverage.
- 401(k) with immediate vesting and company match.
- Discounted meal program.
- Vacation and sick days.
- Quarterly incentive program.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
