Security Officer I Full time Rotating schedule

Northwestern Memorial Healthcare • Wheaton, IL

4d

About The Position

The Security Officer I supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, and applicable policies and standards. Under the direction of Security Leadership, the officer helps protect the hospital from theft and damage and provides protection for patients, visitors, Associates, and medical staff. The role investigates and quells disturbances and restrains patients only upon proper direction and assistance from medical or clinical staff.

This position works three 12-hour shifts on a rotating schedule. Duties include responding to incidents and emergency codes, patrolling hospital buildings and grounds on foot and by vehicle, monitoring security systems and alarms, investigating safety and security concerns, and supporting traffic and access control. Officers also provide staff escorts, conduct searches when needed, handle deceased-body transfers and releases according to policy, and help oversee parking-permit compliance. Officers are expected to provide professional, approachable, service-minded assistance.

Requirements

• High-school diploma or GED.
• Valid driver’s license.
• Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
• Obtain current Basic Life Support certification through the American Heart Association within 9 months of hire.
• Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
• Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and other outside agencies.
• Writing skills to complete reports and paperwork that meet departmental standards.
• Physical ability and knowledge to operate a motor vehicle.

Nice To Haves

• Experience in healthcare security, police work, or military service.
• Valid FOID card.
• Associate or bachelor’s degree.

Responsibilities

• Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
• Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire services, when necessary.
• Conduct regular foot and mobile patrols of hospital buildings and grounds to protect patients and property and prevent unauthorized entry.
• Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
• Monitor access-control systems, fire and duress alarms, and security video systems.
• Control traffic to maintain access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
• Secure restricted areas by checking and locking doors according to schedules or special circumstances.
• Provide escorts for staff to their vehicles upon request.
• Deliver deceased bodies to the morgue and release them to authorized persons according to established policies.
• Respond to emergency codes according to department-specific guidelines.
• Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
• Enforce hospital policies and procedures as directed.
• Conduct contraband searches and monitor individuals or situations as needed to support patient and employee safety.
• Oversee the staff parking-permit process and monitor compliance with established policies and procedures.
• Perform other related duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED