Security Officer I Full time Rotating schedule
About The Position
The Security Officer I reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and follows applicable policies, procedures, guidelines, and regulatory and accreditation standards. Under the direction of Security Leadership, the officer helps protect the hospital from theft and damage, safeguards patients, visitors, associates, and medical staff, investigates and quells disturbances, and restrains patients when properly directed and assisted by medical or clinical staff. This position works three 12-hour rotating shifts, totaling 36 hours per week (0.9 FTE). Officers provide professional, approachable, service-minded support while carrying out hospital security and safety duties.
Requirements
- High-school diploma or GED.
- Valid driver’s license.
- Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
- Current American Heart Association Basic Life Support certification within 9 months of hire.
- Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
- Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and outside agencies.
- Writing skills necessary to complete reports and paperwork that meet departmental standards.
- Physical ability and knowledge to operate a motor vehicle.
Nice To Haves
- Experience in healthcare security, police work, or military service.
- Valid FOID card.
- Associate or bachelor’s degree.
Responsibilities
- Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
- Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire services, when necessary.
- Conduct regular foot and mobile patrols of hospital buildings and grounds to protect people and property and prevent unauthorized entry.
- Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
- Monitor access control systems, fire and duress alarms, and security video systems.
- Control traffic to preserve access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
- Secure restricted areas by checking and locking doors according to schedules or special circumstances.
- Provide staff escorts to vehicles upon request.
- Deliver deceased bodies to the morgue and release them to authorized persons in accordance with established policies.
- Respond to emergency codes according to department-specific guidelines.
- Alert the department Manager to activities or departures from departmental standards that may require disciplinary action or follow-up.
- Enforce hospital policies and procedures as directed.
- Conduct contraband searches and monitor individuals or situations as needed to support patient and employee safety.
- Oversee the staff parking permit process and monitor compliance with established policies and procedures.
- Perform other related duties as assigned.
Benefits
- Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
- A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events. See the company benefits information for details.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
