Security Officer I

Edmundson Art Foundation dba Des Moines Art Center•Des Moines, IA

4d•Onsite

About The Position

The Des Moines Art Center is a museum, art school, and sculpture park in Iowa's capital city, welcoming hundreds of thousands of visitors each year. As one of the state's oldest cultural organizations and an American Alliance of Museums-accredited institution, the Art Center is a dynamic employer grounded in public service, collaboration, and meaningful community impact. Our historic facility, situated within Greenwood Park, features three architecturally significant buildings designed by Eliel Saarinen, I. M. Pei, and Richard Meier, and is home to one of the most prolific collections of 20th- and 21st-century art in the Midwest. Through exhibitions, public programs, and educational experiences, the Art Center connects people with art and ideas, cares for visitors, art, and community, and fosters lifelong learning. Our commitment to diversity, equity, inclusion, and belonging is central to this work and is reflected across every aspect of our mission and programming. Position Summary The Security Officer I of the Des Moines Art Center safeguards and protects all assets, personnel, students, visitors, and guests to its facilities. Concurrent with ensuring a safe environment, this position provides excellent internal and external customer service. The ideal candidate is attentive to their surroundings, action oriented, and is energized by the prospect of having a positive impact on the Art Center's visitor experience. They communicate calmy and respectfully, remain poised and professional in unexpected or emerging situations, and use best judgement when responding to unfolding events. They are comfortable working as part of a team and are committed to creating a welcoming, safe experience for all who enter the Art Center.

Requirements

Dependability, flexibility, and adaptability, in a dynamically moving and event-driven environment
Ability to focus on solving conflict, not blaming; maintaining confidentiality; listens to others without interrupting; keeping emotions under control and remaining open to others' ideas and tries new things
Must be able to solve problems and respond quickly and calmly in stressful situations
Must be consistently at work and on time; ensuring work responsibilities are covered when absent and arriving to meetings and appointments on time
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives and supports everyone's efforts to succeed
Ability to understand and effectively communicate verbally, and with appropriate body language.
Must be 18 years of age or older.
After successfully passing a 90- day probationary period, a Security Officer I is eligible to apply for Security Officer II.

Responsibilities

Provides security for galleries, public spaces, studios, meeting rooms, offices, storage areas, traffic corridors.
Maintains situational awareness at all times to mitigate vulnerabilities, and prevent persons from removing, vandalizing, stealing, or destroying work of art or other museum property.
Maintains current knowledge of museum exhibitions and related security considerations for all galleries.
Observes artwork and galleries in assigned area of responsibility for condition changes of any kind; promptly reports inconsistencies and potentially harmful conditions such as environmental effects (water leak, humidity, temperature, condensation, etc.) to the Director of Security and Visitor Experience or a Lead Officer.
Responds to emergency calls for assistance, administers first aid and records details of visitor incidents as needed.
Respectfully remind/inform visitors of rules, regulations, and proper conduct while in the museum
Generate excitement about and interest in the Art Center by providing visitors information on the Art Center, its programs, and activities.
Uphold the Art Center's commitment to inclusivity and accessibility.
Attends meetings and training programs to maintain current knowledge of Art Center programs and policies.
Act in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection, programs, and facilities.
Adheres to Des Moines Art Center Code of Ethics, Employee Handbook, and other organizational policies.