About The Position

Responsible for protecting company's property and staff by maintaining a safe and secure environment. Provides security by positioning himself/herself within a building entrance, more specifically, at or near the front desk/check in area. Ensure that all employees and visitors are properly greeted and checked in. Answers questions and directs individuals to the proper locations throughout the facility. Notifies employees of arriving visitors and directs them to meet and escort their guests. Follows proper security protocols by obtaining and issuing proper identification of anyone entering the facility. An AH Security Officer 1 is responsible for maintaining a safe and secure environment for patients, staff, and visitors in AH healthcare facilities. This role involves monitoring the premises, preventing unauthorized access, responding to emergencies, and ensuring the enforcement of hospital policies and procedures related to safety and security.

Requirements

  • Must be able to work 12-hour shifts (including holidays).
  • Must be available for call-back assignments.
  • Must attend and successfully complete all mandatory training.
  • May be required to lift up to 50 lbs.
  • May be required to stand for extended periods (up to four hours).
  • Familiarity with EZ Lobby and Rep Trex computer systems for managing vendor badge access.
  • Proficient in the use of Security Tech

Responsibilities

  • Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.
  • Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises.
  • Secure entrances, exits, and restricted areas to prevent breaches or theft.
  • Control pedestrian and vehicular traffic as needed.
  • Performs all other duties as assigned, work 12-hour shifts (including holidays), being available for call-back assignments, and attending and successfully completing all mandatory training.
  • May be required to lift up to 50 lbs. and stand for extended periods (up to four hours).
  • Respond promptly to disturbances (AH Security Assistance) involving Team Members, Patients and/or Visitors. The Security Officer will deescalate the situation and is responsible to ensure the safety of all persons and property.
  • Respond promptly to all acute medical events (AH Medical Assistance) to assist clinical staff as needed.
  • Respond promptly to all fire alarms (AH Facility Alert Fire Emergency) and participate in fire suppression and assist Team Members, Patients and Visitors as needed.
  • Respond and investigate all missing children (AH Missing Person/Child/Infant) and any suspected infant abduction (AH Infant/Child Abduction).
  • Responsible to provide Leadership to our Team Members, Patients and Visitors during any Active Shooter situation (AH Active Shooter).
  • Responsible for assisting all Team Members, Patients and Visitors during any Disaster or Emergency Situation (AH Facility Alerts)
  • Verify the identity of visitors and vendors entering AH Medical Centers and Off-Site Locations as appropriate.
  • Enforce hospital policies and procedures regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies.
  • Issue and manage all Team Member badges.
  • Familiarity with EZ Lobby and Rep Trex computer systems for managing vendor badge access.
  • Provide directions and assistance to patients and visitors.
  • Maintain a professional demeanor while addressing complaints or concerns.
  • Serve as a visible point of contact to reassure staff and visitors that our facilities are a safe environment.
  • Prepare well written, detailed, and accurate incident reports for all security-related events utilizing the IMC Computer database.
  • Maintain logs of daily activities to include patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.
  • Establish and maintain effective communication with all Team Members.
  • Proficient in the use of Security Tech

Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
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