Security Officer I Part Time Days

Northwestern Memorial Healthcare•Palos Heights, IL

16h•$20 - $29

About The Position

The Security Officer I reflects Northwestern Medicine’s mission, vision, and values; follows its Code of Ethics and Corporate Compliance Program; and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. Under the direction of Security Leadership, the officer follows established procedures to protect the hospital from theft and damage, safeguard patients, visitors, associates, and medical staff, investigate and quell disturbances, and restrain patients when properly directed and assisted by medical or clinical staff. This is a part-time, 20-hour-per-week position (40 hours per pay period) on the day shift, from 7:50 a.m. to 4:20 p.m., with alternating weekends and holidays. The position requires regular foot and mobile patrols, responses to incidents and emergency codes, monitoring of security systems, and enforcement of hospital policies. Officers are expected to provide professional, approachable, service-minded assistance.

Requirements

High school diploma or GED.
Valid driver’s license.
Successfully complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
Obtain current Basic Life Support certification through the American Heart Association within 9 months of hire.
Successfully complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and other outside agencies.
Writing skills to complete reports and paperwork that meet departmental standards.
Physical ability and knowledge to operate a motor vehicle.

Nice To Haves

Experience in healthcare security, police work, or military service.
Valid FOID card.
Associate or bachelor’s degree.

Responsibilities

Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
Complete descriptive reports for supervisory personnel.
Notify appropriate city officials, including police and fire departments, and prepare descriptive reports for supervisory personnel.
Conduct regular foot and mobile patrols of hospital buildings and grounds to protect patients and property and prevent unauthorized entry.
Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
Monitor access control, fire and duress alarms, and security video systems.
Control traffic to maintain access for emergency vehicles, patients, and visitors, and during incidents and helicopter transports.
Secure restricted areas by checking and locking doors according to schedules or special circumstances.
Escort staff to their vehicles when requested.
Deliver deceased bodies to the morgue and release them to authorized persons according to established policies.
Respond to emergency codes according to department-specific guidelines.
Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
Enforce hospital policies and procedures as directed.
Conduct contraband searches as needed to support patient and employee safety.
Monitor individuals or situations as needed to ensure patient and employee safety.
Oversee the staff parking permit process and monitor compliance with established policies and procedures.
Perform other related duties as assigned.