Security Officer - Hospital Reception Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Hospital Reception Desk in Naperville, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer at a healthcare location, you will be a welcoming first point of contact, helping manage access control, badge verification, and visitor check-in. You will monitor the lobby area, respond to security-related concerns, and communicate clearly with staff, patients, and guests. At Allied Universal, you will bring agility, reliability, and integrity to a caring, people-first culture that delivers through teamwork.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer Service Experience - preferred.
- Access Control/Badge Experience - preferred.
Responsibilities
- Provide customer service to patients, visitors, and staff at a healthcare front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access at the reception area by greeting and directing visitors, verifying identification and/or appointments, issuing visitor credentials when applicable, and managing sign-in and sign-out logs.
- Monitor cameras, alarms, and other access control systems from the desk, and report unusual activity according to site procedures to help to deter unauthorized access.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating communications with site personnel and/or emergency responders as directed.
- Complete required reports and documentation, including incident reports and shift activity logs, and communicate key information during shift transitions.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
