Security Officer Hospital Patrol Lead

Allied Universal • Cleveland, OH

3d • Onsite

About The Position

As a Security Officer Hospital Patrol Lead in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an unarmed officer in a healthcare location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support patients, visitors, and staff with outstanding customer service and communication. In this role, you will contribute to a caring environment through teamwork, integrity, and an agile, reliable, and innovative approach to each shift.

Requirements

• Hospital vaccines are required.
• Proof of a high school diploma or GED is required by the client.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and sharing information with site contacts and/or first responders as needed.
• Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to help to deter unauthorized activity and report unusual conditions.
• Monitor access points and help to manage visitor, patient, and/or vendor entry in accordance with location protocols, offering directions and support while reporting concerns to appropriate personnel.
• Support a professional environment by remaining visible, assisting with de-escalation when appropriate, and communicating clearly with staff and the public regarding security-related concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees