Security Officer Guest Services Coordinator

Allied Universal • Atlanta, GA

2d • Onsite

About The Position

As a Security Officer Guest Services Coordinator in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk professional at a dynamic tech location, where you will welcome visitors, manage access, and support security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents by maintaining a professional presence while reflecting our agile, reliable, and innovative approach, putting people first and working with integrity and teamwork every day.

Requirements

• Possess at least 2 years of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide exceptional customer service at the front desk by following site-specific procedures, managing access activity, and supporting security-related protocols for a technology-focused location.
• Monitor the lobby and entry area, greet visitors, verify identification and/or credentials, and help to deter unauthorized access through attentive front desk presence.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels when appropriate.
• Receive and document visitors, vendors, deliveries, and/or contractors, maintain accurate front desk records, and communicate with site contacts regarding arrivals and access-related questions.
• Support emergency response activities and other security-related duties as directed, while maintaining a professional presence and assisting employees and guests with front desk inquiries.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED