Security Officer Guest Check In

Allied Universal • Lexington, NC

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Guest Check In in Lexington, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. At a busy retail location, our Front Desk Officers help create a welcoming presence while supporting access control, visitor management, and other security-related responsibilities. This role focuses on strong customer service, clear communication, and attention to detail from a stationary post. At Allied Universal, you will be part of a caring, agile, and reliable team that puts people first and acts with integrity every day.

Requirements

• Customer service experience is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by greeting visitors, checking in guests, managing access at the front desk, and following site-specific security-related procedures for the location.
• Monitor lobby and entrance activity, verify credentials as required, and report unusual behavior, maintenance concerns, and/or policy violations to the appropriate personnel.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, including supporting emergency response activities when appropriate.
• Maintain detailed front desk logs, visitor records, and incident documentation while communicating clearly with staff, vendors, and/or members of the public.
• Help to deter unauthorized access and disruptive activity through attentive front desk presence, professional interaction, and consistent application of post orders and client policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED